FAQs
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Learn
1. What are press-on nails?
Press-on nails are artificial nails made from various materials such as acrylic or plastic. They come with adhesive backings or with separate nail glue, allowing you to easily attach them to your natural nails for an instant manicure.
2. How do I apply press-on nails?
Firstly, you should clean and buff your natural nails to ensure a smooth surface. Next, select the appropriate size and shape of press-on nails for each finger. Then, gently press the nails onto your natural nails, starting from the cuticle area and working your way up to the tip. Finally, use a cuticle pusher or your fingertips to press down the nails and ensure they are fully adhered.
3. How long do the press-on nails last?
With proper application and care, press-on nails can last from a few days up to two weeks. The longevity largely depends on your daily activities and how well they were applied.
4. Are press-on nails safe for natural nails?
Yes, when applied and removed correctly, press-on nails are safe for your natural nails. It’s essential not to force them off, as that can damage the natural nail underneath.
5. Can I reuse my press on nails?
Our press-on nails are designed to be reusable, as long as they are removed carefully and stored properly.
6. Do you offer custom designs?
No
7. Are your nails cruelty-free?
Yes, all of our products are cruelty-free and vegan-friendly.
8. Can I paint over press-on nails?
Absolutely! You can paint over them with regular nail polish or even gel polish. Ensure you use a base coat and top coat for longer-lasting results.
Orders & Shipping
1. How long does it take for me to receive my order?
Orders are usually dispatched within 3-5 business days. Standard shipping within the U.S. usually arrives in 5-12 ubusiness days days, while international orders may take 7-25 business days. Vist our Shipping Policy Page for deteailed information.
2. How do I create an account?
Look for term “My Account” in header, and then you are free to register for an account.
3. How do I change my shipping address?
To update your shipping address, please contact our customer support team immediately via email at support@beeyourselfnails.com or through our social media channels. Include your order number and the new shipping address details. We’ll do our best to accommodate the change before your order is shipped.
4. How do I track the status of my order?
Customers can access their order status page by logging into their customer account, or by verifying their email/phone number along with their order number if they don't have an account.
5. Will you keep my credit card information on file?
No, we prioritize your security and privacy. While our payment gateway processes your credit card for the purchase, we do not store or retain your credit card information on our servers. All transactions are encrypted and processed through secure, PCI-compliant payment gateways. Always ensure you’re on a secure connection (look for “https://” in the URL) when entering payment information.
6. Do you charge sales tax?
We do not charge VAT on our products. However, please be aware that while your purchase is VAT-free from our store, customs duties or other import fees may apply based on your country or region of delivery. We recommend checking with your local customs office for further information on potential charges.
* US customers do not have to pay customs duties which has already included in price.
7. Do you ship to my country?
We ship wordwide (most countires). Please visit ourShipping Policy page for the coutries list we ship to.
8. Will my items come in one package?
Yes, in most cases, your items will arrive in one package. We strive to consolidate orders to minimize shipping costs and reduce environmental impact. However, if you’ve ordered a large variety of items or custom products, they may be shipped separately for your convenience. You will receive tracking information for each package, allowing you to monitor their delivery status.
Returns & Exchanges
1. What is your returns policy?
Please check our Refund and Returns Policy page.
2. I received the wrong item
We sincerely apologize for the oversight. Your satisfaction is our priority, and we want to resolve this for you as quickly as possible. Please contact our customer service team with your order number and details about the item you received versus what you ordered. We’ll provide instructions on how to return the incorrect item and ensure the correct one is sent to you promptly. Thank you for your understanding and patience.
3. My order arrived damaged
We’re truly sorry to hear that your order arrived damaged. Please accept our apologies for the inconvenience. Kindly take clear photos of the damaged item(s) and the packaging, and send them to our customer service team along with your order number. We’ll assess the situation promptly and guide you on the next steps, which may include a replacement or refund. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this for you.
4. Where should I mail my authorized return?
Before sending back any returns, please reach out to our customer service team first. Once we verify and authorize the return, we will provide you with the specific return address. This ensures that your return is processed accurately and promptly. Thank you for your cooperation!
5. How do I receive customer support?
Please visit Contact Page or simply email us at support@beeyourselfnails.com
6. What do I do if I entered an incorrect shipping address?
Please Contact us within 24 hours of placing the order and we will help you.
7. Can I change or cancel an order after I've submitted it?
Once an order is submitted, there’s a limited window in which changes or cancellations can be made due to our commitment to processing orders swiftly. If you wish to change or cancel your order, please contact our customer service team immediately. While we’ll do our utmost to accommodate your request, we cannot guarantee changes or cancellations if the order has already been processed or shipped. We appreciate your understanding.




